Returns & Exchanges

At Couture USA, we want you to be completely satisfied with your luxury purchase, which is why we offer a 14-day return window on all authentic designer items. If your selection doesn't meet your expectations, simply return it in its original condition with all security tags intact for a full refund or exchange.

1

Initiate Your Return

Log into your account or visit our returns portal within 14 days of delivery to request a Return Authorization (RA) number.

2

Prepare the Package

Securely pack the item in its original packaging, ensuring the Couture USA security tag remains attached and all dust bags or authenticity cards are included.

3

Ship It Back

Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, or choose your own insured shipping method.

4

Inspection and Refund

Once our specialists verify the item's condition and authenticity, your refund will be processed to your original payment method within 3-5 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing